Jason Morris

Jan 2022 - till now

SS&C Blue Prism

Sr. User Experience Designer

Design to delivery: Lead end-to-end UX design for WorkHQ (launched 28 April 2026) data-rich enterprise automation platform serving a global user base, working within a cross-functional agile product team.

Research: Apply mixed-method research (usability testing, interviews, surveys, analytics) in collaboration with researchers to identify friction points and validate design decisions at each sprint cycle, which led to 54% reduction of errors on follow-up outpatient waiting lists for one of our clients at NHS.

Ownership: Own and evolve the product design system in Figma, which led to an enhanced version of the Design System from 2020 adopted by our product WorkHQ.

Interaction design: Create and maintain high-fidelity interactive prototypes to communicate complex workflows to engineers and stakeholders, accelerating sign-off and reducing rework and dev debt (a big one).

Strategize: Define product success metrics in partnership with product managers, tracking KPIs via analytical tools to measure the impact of design iterations.

Mentorship: Mentor teammates on UX principles, design thinking, and user-centred methodologies — elevating the team’s overall design literacy

Adding delight: Introduce motion design principles (where required) to elevate micro-interaction quality, improving perceived performance and user confidence across key task flows, which bring delightful moments as well.

Team spirit: Foster a collaborative team culture where knowledge-sharing and mutual growth are central to how the team operate.

AI a workflow: Working on AI Governance, usage and leveraging AI capabilities in the right channel.

Apr 2021 - Jan 2022

Virtusa

UX & Service Designer

Service Design: I've had the pleasure of working with some talented User Researchers and Service Designers at British Telecommunications where we mapped very complex user journeys and had countless hours of talking to Execuitives, and Customer Service Managers about their experiences and products they were involved with.
UX Design: I've also helped Business leaders at AON envision a shared platform as a form of a knowledge hub as well as marketplace for APIs, this involved Design Thinking, Roadmap planning and forecasting, detailed design iterations and stakeholder mapping for multiple stakeholders to coordinate with at different time zones.

Nov 2020 - Feb 2021

TechReturners

UX Designer & Frontend Dev

Concept and Ideation: Came up with different gamified concepts, sketched, ideated, discussed MVP and finalised the approach with personas and a detailed illustrated storyboard.
Prototyping & User Testing: Created a task flow of screens and then tested with users based on my Figma prototype. Frontend development: Started with static HTML and CSS pages to get the structure in place. I moved on to sorting out dynamic components to be used with React. I’ve delved into creating the whole structure, organising files, working with state and props, event handling, styled components, react - animations and lottie animation to enhance it overall.
Team Collaboration: No work is completed well without good teamwork and I was happy to learn as well as teach a lot from my expertise in UX. I’ve understood cloud with AWS, some backend integration and authentication working alongside teammates.

Nov 2013 - Aug 2020

Tata Consultancy Services

UI & UX Designer

Brief Synopsis: I started off as a Visual designer to work on concepts for smaller projects but very soon grew into the shoes of a UX designer, helping drive solutions with the aid of research, heuristics, design principles and usability. Setting design standards and reviewing end products created by team members. I worked constantly with stakeholders understanding business needs and in turn giving them a vision of how an app would grow from concept to a user facing functional app with the help of brainstorming, visual mock ups and prototyping.In my tenure with TCS I've been consulting for Barclays which had been an absolute pleasure to work with the business solving problems for an elderly couple to set up a bank account soon at a branch to Voice over Internet Protocol integrations, Kiosk redesigns, and working with Barclaycard.I do recall winning a Hackathon at Radbroke Hall.

Sep 2011 - Nov 2013

Delphian Logic

UI/Motion Designer

Brief Synopsis: I was responsible for a small team of graphic designers and testers. We worked with infographics and visuals to create user interfaces and video animations. Working with clients like British Airways, American Express & OCBC Bank to understand their unique stories and jump into our moodboards to work on animations for e-commercials or edumercials. My time at Delphian Logic was surely memorable with us doing some amazing stuff with clay animation.

May 2007 - Sep 2011

Indecomm Global

Graphic Designer for E-Learning

Brief Synopsis: Worked with a larger team of like minded artists to create courseware. Collaborated with Instructional designers on the storyboard for the e-learning courseware and prepared detailed scenarios in the form of visual sketches to be followed while working on the design software, that creaeted coursewrae to teach Bank employees about Fraud and other financial risks.